Shipping Policy

Roselle Gift offers free standard shipping on all orders to the markets we serve.

Processing time

Orders are usually processed within 1-3 business days after payment is confirmed. During peak gifting seasons, processing may take slightly longer.

Estimated delivery time

Estimated delivery times vary by destination and carrier. Most orders are delivered within 7-15 business days after shipment, depending on the delivery country and local customs handling.

Shipping cost

Standard shipping is free for all orders. No minimum order value is required.

Customs, VAT, and import duties

International orders may be subject to local VAT, GST, customs duties, import taxes, or handling fees charged by the destination country. These charges, if applied, are the customer’s responsibility.

Tracking

When tracking is available, tracking information will be sent after the order has shipped.

Incorrect addresses

Please make sure your shipping address is complete and accurate before placing your order. Roselle Gift is not responsible for delays or failed delivery caused by incorrect or incomplete addresses.