Refund and Returns Policy

This practical store policy should be reviewed before full launch for jurisdiction-specific legal requirements.

Refund and Returns Policy

We want every gift to arrive in good condition. Please inspect your order when it arrives and contact us promptly if an item is damaged, defective, or incorrect.

Returns

Unused items in original condition and packaging may be eligible for return within 14 days of delivery. Return shipping costs may apply unless the item arrived damaged or incorrect.

Damaged or incorrect items

If your item arrives damaged or you receive the wrong item, contact us with your order number and clear photos of the product and packaging so we can review the issue.

Non-returnable items

Used, damaged after delivery, personalized, final-sale, or hygiene-sensitive items may not be eligible for return.

Refunds

Approved refunds are issued to the original payment method. Bank or payment provider processing times may vary.